What personal data we collect
Depending on the products and services you use, we collect different types of personal data from or about you.
Data you provide: We collect personal data that you provide when you use our products and services or otherwise interact with us, such as when you contact us, use our online help or online chat tools.
Payment-related data: If you make a purchase, we collect personal data in connection with the purchase. This data includes your payment data, such as your credit or debit card number and other card information, and other account and identity verification information, as well as billing, shipping and contact details.
Data about the use of our services and products: When you visit our website, we may collect information about the type of device you use, your device's unique identifier, your device's IP address, your operating system, the internet browsing you use Device Type Data Your use, usage information, diagnostic information, and location information of the computer, phone, or other device on which you install or access our products or services. Where available, our Services may use GPS, your IP address and other technologies to determine the approximate location of your device so that we can improve our products and services.
How we use your personal data
We process your personal information in order to operate, provide and improve Koodijia products to our customers. These purposes include:
Buy and deliver products and services. We use your personal information to accept and process orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
Provide, troubleshoot and improve. We use your personal information to provide functionality, analyze performance, fix bugs, and improve the usability and effectiveness of our products and services.
Recommendations and personalization. We use your personal information to recommend features, products and services that may be of interest to you, determine your preferences, and personalize your experience with Koodijia.
Comply with legal obligations. In certain circumstances, we have a legal obligation to collect and process your personal information.
communicate with you. We use your personal information to communicate with you about Koodijia products and services through different channels (eg, by phone, email, chat).
Fraud Prevention and Credit Risk. We process personal information to prevent and detect fraud and abuse to protect the safety of our customers, Koodijia and others. We may also use scoring methods to assess and manage credit risk.
The purpose for which we seek your consent. We may also seek your consent to process your personal information for the specific purposes for which we communicate with you. When you consent to our processing of your personal information for a specific purpose, you can withdraw your consent at any time and we will stop processing your data for this purpose.
How we protect your personal data
We regularly scan our website for security vulnerabilities and known vulnerabilities in order to make your visit to our website as safe as possible.
Your personal information is contained behind secure networks, accessible only to a limited number of persons with special access rights to such systems, and is required to keep the information confidential. Additionally, all sensitive/credit information you provide is encrypted with Secure Sockets Layer (SSL) technology.
When users place an order to enter, submit or access their information, we implement various security measures to maintain the security of your personal information.
All transactions are processed through the gateway provider and are not stored or processed on our servers.
How long we keep your personal data
We retain your email address when you provide us with your email address or send us email communications. We do not share our email list with third parties for marketing purposes. We use email addresses to communicate with you about your order and other matters related to our transactions or your relationship with our customers. We retain all customer-provided information, such as registration information, transaction information (for example, date of customer purchase, amount and type of purchase) and contact information (for example, name, address, phone number).
Koodijia places small data packets (called cookies) on customers' computers and mobile devices.
This is standard practice followed by all online businesses. Cookies are an integral part of assisting Koodijia in providing a high-quality online shopping experience for all customers.
With cookies enabled, Koodijia can determine the purchase and browsing behavior of all customers. By browsing Koodijia, customers agree to the placement of cookies on their computers.
If customers want to disable cookies from their browsers themselves, they can disable cookies.
Disclosure of Personal Data
We provide certain personal data to our strategic partners who work with us to provide our products and services or to help us market our products to customers. We will only share personal data with these companies to provide or improve our products, services and advertising; not with third parties for third-party marketing purposes without your prior express consent.
We share personal data with companies that provide services on our behalf, such as website hosting, email services, marketing, sponsoring sweepstakes, contests and other promotions, auditing, fulfilling customer orders, data analysis, providing customer service and conducting customer research and satisfaction survey. These companies are obligated to protect your data and may be located wherever we operate.
Interactions with Third-Party Products
The security of your personal data is important to us. All data transmitted on our website is encrypted using TLS and meets strict security standards. Payment information is transmitted to our payment provider in a secure manner. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the confidentiality of your personal data. If you have any questions or security concerns,
Please contact us; [email protected]